Cookie policy

RACC informs its users that the acceptance of these Conditions of Use and Privacy Policy implies the express authorisation by the User for the use of cookies. Cookies are used with the aim of making browsing easier and offering services in an agile and customised way, as well as for your security.

What are cookies?

A cookie is a file that is downloaded into your computer when accessing certain websites. Cookies allow a website to, amongst others, store and recover information about the browsing habits of a user or his/her device, and, depending on the information they contain and the way in which you use your device, they can be used to recognise the user. If you do not wish cookies to be installed in your hard drive, you must change the settings in your Internet browser in order to avoid the reception or to get a message on the screen when receiving them. All cookies can be deleted from the browser at any time. (See How can I manage my cookies?)

What types of cookies are used by this website?

Own cookies: are those that are sent to the user’s device from another device or domain that is managed by the entity that is providing the service requested by the user.

Third-party cookies: are those that are sent to the user’s device from another device or domain that is not managed by the entity, but by another entity that processes the data gathered by means of the cookies.

Session cookies: are cookies designed to gather and store data while the user is accessing a website.

Persistent cookies: are those which keep data stored in the user’s device and can be accessed and processed during a specific period of time by the entity responsible for the cookie. The time period might go from a few minutes to several years.

Technical cookies: are those that allow the user to browse around the website and to use different options or services available on the site, such as controlling the data traffic and communication, identifying the session, accessing sections with restricted access, using security elements while browsing, etc.

Customisation cookies: are those that allow the user to access the service with some general features, which are predefined according to a series of criteria in the user’s device like, for example, the language, the type of browser used to access the service, the regional configuration from which the user accesses the service, etc.

Analysis cookies: are those that, well processed by us or by third-parties allow to make a follow-up and an analysis of the behaviour of users. The information gathered with this type of cookies is used to measure the activity of the website and to draw-up browser profiles of users, with the aim of introducing improvements based on the analysis of data on the use that the users make of the service.

Advertising cookies: are those that are processed either by us or by third parties to manage the offer of advertising space on the website in the most efficient way, adapting the content of the advert to the content of the requested service or to the use that you make of our website. Thus we can analyse your Internet browsing habits and show you advertising related to your browsing profile.

Likewise, it is possible that after opening a website or an e-mail with an advert or promotion of our products or services, a cookie is installed in your browser, which will later be used to show you advertising related to the search you made and to control our adverts.

What do we use cookies for?

We use cookies to:

i) show our website, make it work correctly, create your user account, start your session. These technical cookies are necessary for our website to work correctly, to remember your preferences and to help you use our website in an efficient and effective way, such as remembering your user name. The portal can be accessed without the activation of the cookie options, but it might hinder the correct working of security mechanism for certain services that need higher security.

ii) understand how our users use the website, detect what is working and what is not, optimise and improve the website, and make sure that our users continue to consider our website as interesting and relevant.

Iii) show RACC advertising on other websites (retargeting). These cookies are stored by trustful third-parties. The use of cookies by those companies is subject to their own privacy conditions. (See “Third party cookies”)

How can I manage my cookies?

You may accept or reject the use of cookies by changing the settings of your browser. However, the fact of rejecting cookies may hinder the correct function of the security mechanisms for certain services that need higher security, as well as some of the services provided through our website. Below you will find instructions to activate and delete cookies:

Windows Internet Explorer
Firefox
Google Chrome
Safari

Third party cookies

The RACC cooperates with online advertising and marketing companies that need to insert cookies in order to provide their services related with the analysis of the use of the website and the presentation of customised banners. Their respective privacy policies can be checked at the following link: Google Privacy Policy. Our suppliers are committed to responsible business and best standards and practices as regards data management; and they are members of the Network Advertising Initiative (NAI), and/or the Interactive Advertising Bureau (IAB), which is why they follow the principles and codes of conduct of the branch, in addition to offering the opt-out option, i.e. the option of not taking part in the behaviour-based advertising. The list of NAI members that store cookies is available at www.networkadvertising.org and www.youronlinechoices.com, and the user can authorise or deny the permit to those members to use information programmes based on behaviour.

Updating of the Cookie Policy

The Cookie Policy may be amended according to the legal demands. Therefore we recommend users to check the content every once in a while.

If you wish more information on the use of Cookies, feel free to contact us at the following e-mail address: inforacc@racc.es